Pricefy connects to your BigCommerce store through the Pricefy app: you approve it once in your BigCommerce control panel, and Pricefy imports your catalog and keeps it updated. There is no token to copy.
If you prefer not to install an app, you can connect with a store-level API account instead: see How to connect your BigCommerce store with an API account.
Before you start
- A Pricefy account. If you do not have one yet, sign up here.
- A BigCommerce control panel user that can install apps.
- The BigCommerce address of your store, like https://store-abc123.mybigcommerce.com: it is the address in your browser when you are in your BigCommerce control panel.
Connect from Pricefy
1) In Pricefy, go to Settings › Product Feed and choose BigCommerce.
2) Enter your store URL, keeping Pricefy app (recommended) as the way to connect. Use the BigCommerce address of your store, like https://store-abc123.mybigcommerce.com, not your store’s own domain like www.myshop.com: Pricefy uses it to recognize your store when the app is installed.
3) Click Connect Now. Pricefy opens the Pricefy app in your BigCommerce control panel: sign in if BigCommerce asks you to, click Install and confirm the permissions.
4) The app shows Connection successful!. Click Open Product Feed Settings: Pricefy is importing your catalog, and you can follow the import there.
Connect from your BigCommerce control panel
You can also start from BigCommerce, by installing the Pricefy app in your control panel.
1) Install the Pricefy app and confirm the permissions.
2) The app opens in your control panel. If your store is not connected to a Pricefy account yet, choose one of the two:
- enter the email and password of your Pricefy account and click Log in and connect;
- click Create a new Pricefy account.
3) The app shows Connection successful!. Click Open Product Feed Settings to follow the import of your catalog.
After connecting
- Import only some products: see How to import only selected products using tags.
- Pricefy can no longer reach your store: click Reconnect on the Product Feed page and approve the app. Your catalog, competitors, matched products and settings stay as they are.
- Disconnect Pricefy: click Disconnect on the Product Feed page. Uninstalling the Pricefy app from your BigCommerce control panel disconnects your store from Pricefy too.
Troubleshooting
The app asks you to log in although you started from Pricefy. Pricefy could not recognize your store, usually because the store URL you entered was not its BigCommerce address: log in with your Pricefy account and click Log in and connect.
“This installation has expired”. Too much time passed between the installation and the login. Uninstall the Pricefy app from your BigCommerce control panel and install it again.
“No Pricefy account is linked to this BigCommerce store”. The app was opened for a store that is not connected to any Pricefy account. Uninstall the Pricefy app from your BigCommerce control panel and install it again.