Errors & Resolutions Pricefy guides

Everything you need to get the most out of Pricefy—right at your fingertips.

Report Incorrect or Missing Data

Report Incorrect Data lets you flag a wrong or missing competitor price, stock status, or match in Pricefy, and track the fix under Price Reports.

Most Common Connection Errors On Magento

When connecting your Magento store to Pricefy for the first time, you may occasionally run into connection errors. These can…

Platform Connection Error Due To Cloudflare Firewall

Cloudflare WAF: allow Pricefy API Agents Pricefy’s API Agents run on AWS Lambda, so outbound IPs are not static. In…

Shopify store linked to two accounts

Shopify store linked to two Pricefy accounts? Disconnect it from the account you don’t want to keep, in Settings > Product Feed, so your data stays in sync.

Fix the WooCommerce consumer-data connection error

Fix the WooCommerce ‘unable to send the consumer data’ error when connecting to Pricefy: SSL, caching plugins and the Authorization header are the usual causes.

Why I can’t find my Magento attributes in feed settings?

When you connect your Magento store Pricefy asks to your platform the attributes list, with come caveats. When Pricefy calls…

How to fix Prestashop repricing error on version 8.1.x

If you are running a PrestaShop 8.1.x version and you are facing a repricing issue with Pricefy, the error is…

Why competitor’s price taken by Pricefy is different from the one I see on his website?

A competitor’s price in Pricefy can differ from the one on their site — wrong rich snippets, a different currency, or VAT shown excl./incl. Here’s why.

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