General Support Pricefy guides

The Discovery & Automatch tab controls how Pricefy finds competitors and matches your products — set automatic or manual discovery and the matching method.

The My Store tab in Pricefy Settings holds your store identity: upload your logo and favicon and set your store name and public URL.

The General tab in Pricefy Settings sets your account type (Merchant or Brand) and your region — the language, country, and currency used across the app.

Use AI Discovery to find competitors automatically: Pricefy scans the web for stores selling products like yours and surfaces them as suggestions to approve.

And why that is actually better for our customers In the B2B software world, the buying process often looks the…

Zikkio is the internal name of Pricefy’s API engine, the infrastructure layer that powers API-based interactions between Pricefy and ecommerce…

The Users tab in Pricefy Settings is where you invite teammates and control what each can see and do — set read, edit, import and export per section.

How often does Pricefy update competitor prices? It depends on your plan: once a day on Free and twice a day on paid plans.

Keep your competitors listing page fast and focused: filter to Pending Approval suggestions, then approve the ones you want and delete the rest.

How Pricefy’s AI auto-match works: it scans the web and marketplaces for products like yours and suggests competitor matches you can approve.