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# Pricefy Help Center

Your Pricefy knowledge base

## Sitemaps

- [XML Sitemap](https://help.pricefy.io/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [How to track a specific competitor variant](https://help.pricefy.io/track-specific-competitor-variant/) - Pin the competitor variant you actually sell in Pricefy: choose it on a single monitored URL, or match them all at once with Variant Matching.
- [How AI Automatch works](https://help.pricefy.io/how-the-auto-match-works/) - AI Automatch uses AI to match a competitor's products to yours. Compare the Google Results and Live Scraping methods, run each, and approve the matches.
- [Product SKU changes: what happens to your data](https://help.pricefy.io/product-sku-changes/) - Product SKU changes disconnect competitors, prices and tags from that product in Pricefy. See what disappears and how re-importing the SKU restores it.
- [Repricing Stop Conditions: set safe price limits](https://help.pricefy.io/repricing-stop-conditions/) - Set a stop condition on your repricing rules so new prices never cross your limits — protect margins with price, cost or Min/Max based safety limits.
- [Product Feed: connect your catalog](https://help.pricefy.io/settings-product-feed/) - Connect your store or CSV feed in Settings → Product Feed, then sync your catalog, choose which products to import, and review every import in one place.
- [Dynamic Pricing - How it works](https://help.pricefy.io/dynamic-pricing-how-it-works/) - How Pricefy Dynamic Pricing works: manage your repricing rules, then build one step by step — products, competitors, calculations and stop conditions.
- [Competitor Profile: manage a competitor’s settings](https://help.pricefy.io/competitor-profile/) - Open the Competitor Profile in Pricefy to manage a competitor’s favicon, sitemap, price adjuster, tech stack and contact info from one page.
- [Will Competitor Discovery Overwrite My Manual Matches in Pricefy?](https://help.pricefy.io/will-competitor-discovery-overwrite-my-manual-matches-in-pricefy/) - No — Competitor Discovery never overwrites your approved matches: it only adds new suggestions, so your confirmed matches stay exactly as they are.
- [How to Find Competitors Automatically with AI Discovery](https://help.pricefy.io/how-to-find-competitors-with-ai-discovery/) - Use AI Discovery to find competitors automatically: Pricefy scans the web for stores selling products like yours and surfaces them as suggestions to approve.
- [Competitors Overview: manage your competitors](https://help.pricefy.io/competitors-overview/) - The Competitors Overview lists every competitor Pricefy tracks — see their monitored URLs, suggestions, MAP infringements and price position at a glance.
- [Usage: track your plan limits](https://help.pricefy.io/account-usage/) - The Usage tab shows how much of your Pricefy plan you've used — products, competitors, monitored URLs and more — with limits and trends.
- [How to approve competitor matches in bulk](https://help.pricefy.io/approve-competitor-matches-in-bulk/) - Approve competitor matches in bulk in Pricefy: filter suggestions by similarity or domain and confirm them all in one run from My Catalog.
- [How to organize competitors using Tags](https://help.pricefy.io/how-to-organize-competitors-using-tags/) - Organize your competitors in Pricefy with tags: mark the ones that matter as Favorite from the Actions menu, then filter your list to focus on them.
- [Report Incorrect or Missing Data](https://help.pricefy.io/report-incorrect-or-missing-data/) - Report Incorrect Data lets you flag a wrong or missing competitor price, stock status, or match in Pricefy, and track the fix under Price Reports.
- [How to change your currency](https://help.pricefy.io/change-your-currency/) - Change your currency in Pricefy from Settings > General. It sets the currency symbol shown across your account; competitors keep their own currency.
- [Restore repriced prices](https://help.pricefy.io/restore-repriced-prices/) - Restore repriced prices in Pricefy: roll products back to their pre-reprice price — one product or several at once — from a repricing run's detail page.
- [Repricing History: track every repricing run](https://help.pricefy.io/repricing-history-track-every-repricing-run/) - Repricing History is a read-only log of every repricing run in Pricefy — see when each ran, which rule, how many products it repriced, and open any run.
- [How to create an alert](https://help.pricefy.io/how-to-create-an-alert/) - Learn how to create an alert in Pricefy: name it, set frequency and recipients, choose products and competitors, and define the trigger condition.
- [How to add products manually](https://help.pricefy.io/add-products-manually/) - Add products manually in Pricefy when no store is connected: create a product from My Catalog, set its price limits, and edit it any time.
- [How to create a report](https://help.pricefy.io/how-to-create-a-report/) - Learn how to create a report in Pricefy: set the data section, frequency, format and recipients, then choose which products to include.
- [How to import competitors in batch](https://help.pricefy.io/how-to-import-all-your-competitors-in-batch/) - Import competitors in batch in Pricefy: upload one CSV of SKUs and competitor URLs from Monitored URLs to add all your price-comparison links at once.
- [How to see a competitor's price history](https://help.pricefy.io/competitor-price-history/) - See any competitor's price history in Pricefy: open the Price Timeline from Monitored URLs to chart how a rival's price moved over time versus yours.
- [How to Use Price Adjustment in Pricefy](https://help.pricefy.io/how-to-use-the-price-adjustment-feature/) - Learn how Pricefy's three Price Adjustment tools work — adjust a single competitor URL, every price from one competitor, or your own imported feed prices.
- [How to keep only competitors from your country](https://help.pricefy.io/keep-only-competitors-from-your-country/) - Keep only competitors from your country in Pricefy: filter the list by domain extension (TLD), or approve only your country's Automatch results.
- [How to import only selected products](https://help.pricefy.io/how-to-import-only-selected-products-using-tags/) - Import only the products you choose into Pricefy: filter by tag, brand or category, or hand-pick individual products with the Products Selection grid.
- [How to add or extract VAT on competitor prices](https://help.pricefy.io/how-to-convert-a-tax-excl-price-in-a-tax-incl-one/) - Add or extract VAT on competitor prices in Pricefy — add VAT to a net price, or remove it from a gross price, for one product or a whole competitor.
- [Manage a single product in My Catalog](https://help.pricefy.io/manage-single-product-my-catalog/) - Every action for one product in My Catalog — edit Min/Max and MAP, Quick Reprice, view competitors, enable, disable or delete — from its Actions menu.
- [Dashboard: your pricing overview at a glance](https://help.pricefy.io/dashboard-pricing-overview/) - Your Pricefy pricing dashboard shows at a glance how your prices compare to competitors: KPIs, price-position charts, top products and competitor changes.
- [Platform Connection Error Due To AWS WAF Firewall](https://help.pricefy.io/platform-connection-error-due-to-aws-waf/) - AWS WAF blocking Pricefy? Fix the Platform Connection Error by adding an Allow rule for Pricefy's API Agents and moving it above your blocking rules.
- [How to update your billing information](https://help.pricefy.io/update-billing-information/) - Update your billing information in Pricefy — company name, VAT number and address — so every invoice shows the right details.
- [My Profile: your personal details and login](https://help.pricefy.io/account-my-profile/) - My Profile in Pricefy is where you manage your personal details, login email and password, and billing address — all from one tab.
- [Why competitor’s price taken by Pricefy is different from the one I see on his website?](https://help.pricefy.io/why-competitor-price-is-wrong/) - A competitor's price in Pricefy can differ from the one on their site — wrong rich snippets, a different currency, or VAT shown excl./incl. Here's why.
- [Extraction statuses explained](https://help.pricefy.io/extraction-statuses/) - Extraction statuses on Pricefy's Monitored URLs explained: what every price, profile and stock status means — Active, Missing Price, Scraping Failed and more.
- [Monitored URLs: track every competitor price](https://help.pricefy.io/monitored-urls/) - The Monitored URLs page lists every competitor URL Pricefy tracks, each with its price, stock and how it compares to yours — plus actions to manage it.
- [Competitors Price Widget – How to](https://help.pricefy.io/competitors-price-widget/) - The Competitors Price Widget shows your Shopify customers when you have the best price versus your competitors — here's how to set it up.
- [How to find a competitor’s contact information](https://help.pricefy.io/competitor-contact-information/) - Find competitor contact information in Pricefy: AI-discovered emails, phone numbers, addresses and social profiles, plus your MAP notice recipients list.
- [Discovery & Automatch settings](https://help.pricefy.io/settings-discovery-automatch/) - The Discovery & Automatch tab controls how Pricefy finds competitors and matches your products — set automatic or manual discovery and the matching method.
- [My Catalog: manage your products](https://help.pricefy.io/my-catalog-manage-your-products/) - My Catalog is where all your products live in Pricefy — search, filter, customize the columns, import or export, and act on products in bulk.
- [Manage users: invite your team and set permissions](https://help.pricefy.io/manage-users/) - The Users tab in Pricefy Settings is where you invite teammates and control what each can see and do — set read, edit, import and export per section.
- [Pricefy Chrome Extension](https://help.pricefy.io/pricefy-chrome-app/) - The Pricefy Chrome Extension extracts competitor prices from your own browser — use it for competitors that block Pricefy's cloud or show geo-specific prices.
- [How to Use the Pricefy Chrome Extension to Monitor Blocked or Geo-Restricted Competitors](https://help.pricefy.io/how-to-use-the-pricefy-chrome-extension-to-monitor-blocked-or-geo-restricted-competitors/) - Use the Pricefy Chrome extension to monitor competitors that block cloud scraping or show geo-restricted prices, straight from your own browser session.
- [Import only first variant: avoid duplicates](https://help.pricefy.io/import-only-first-variant/) - Import only first variant brings one entry per product into Pricefy instead of one per size or color, keeping your catalog free of duplicate variants.
- [Understanding your plan: features and limits explained](https://help.pricefy.io/understanding-your-plan-limits/) - Understand your Pricefy plan: what Products, Competitors, price updates, AI Automatch and Discovery mean, and where to see your plan's limits and usage.
- [How to connect Pricefy to ChatGPT, Claude and other AI assistants](https://help.pricefy.io/connect-pricefy-to-chatgpt-claude-mcp/) - Connect Pricefy to ChatGPT, Claude or Gemini with the Pricefy MCP server: sign in with OAuth or use an API key, and choose exactly what the AI can access.
- [Linked Accounts: switch between Pricefy accounts](https://help.pricefy.io/settings-linked-accounts/) - Linked Accounts lets you request access to other Pricefy accounts and switch between them from the Account Switcher in your profile menu.
- [Fix the WooCommerce consumer-data connection error](https://help.pricefy.io/woocommerce-error-an-error-occurred-in-the-request-and-at-the-time-were-unable-to-send-the-consumer-data/) - Fix the WooCommerce 'unable to send the consumer data' error when connecting to Pricefy: SSL, caching plugins and the Authorization header are the usual causes.
- [Shopify store linked to two accounts](https://help.pricefy.io/how-to-resolve-a-shopify-store-linked-to-two-pricefy-accounts/) - Shopify store linked to two Pricefy accounts? Disconnect it from the account you don't want to keep, in Settings > Product Feed, so your data stays in sync.
- [Matching products on marketplaces](https://help.pricefy.io/products-automatching-for-marketplace/) - Matching your products against marketplaces like Amazon and Google Shopping is now built into Pricefy's auto-match and competitor discovery.
- [Import GTIN/EAN and Cost from WooCommerce](https://help.pricefy.io/how-to-import-gtin-ean-and-cost-values-in-pricefy-with-woocommerce/) - Import GTIN/EAN barcodes and Cost from WooCommerce into Pricefy — recent WooCommerce has them built in and Pricefy maps them automatically. Just Sync Catalog.
- [How to import MAP in batch](https://help.pricefy.io/how-to-import-map-in-batch/) - Import MAP into Pricefy in batch: upload a CSV of SKUs and MAP values from My Catalog to set Minimum Advertised Prices and monitor reseller breaches.
- [How to import additional info in batch](https://help.pricefy.io/how-to-import-additional-info-in-batch/) - Import additional info into Pricefy in batch: upload one CSV to update MAP, min/max price, cost and tags on your products, matched by SKU.
- [How to import tags](https://help.pricefy.io/how-to-import-tags/) - Import tags into Pricefy in bulk: upload a CSV of SKUs and tags from My Catalog to label your products in one pass and keep your catalog organized.
- [How to create and save custom filters in My Catalog](https://help.pricefy.io/save-custom-filters-my-catalog/) - Create custom filters in My Catalog with Simple Filters or the Query Builder, then save them as reusable filter sets to find products fast.
- [Billing: your plan, payments and invoices](https://help.pricefy.io/account-billing/) - The Billing tab shows your Pricefy plan, payment method, add-ons and invoices — change or restore your plan and review past invoices.
- [Notifications: your in-app Pricefy inbox](https://help.pricefy.io/account-notifications/) - The Notifications tab in My Account is your in-app Pricefy inbox, where account and activity notifications appear newest first.
- [Migrations: import from another tool](https://help.pricefy.io/settings-migrations/) - Migrations (Beta) helps you move into Pricefy from another price-monitoring tool such as Prisync, Price2Spy, or Priceva — connect it to bring your setup across.
- [API Keys: connect Pricefy to your apps](https://help.pricefy.io/settings-api-key/) - API Keys let you connect your apps to Pricefy's REST API — create a key, set its status, and choose exactly which resources and methods it can access.
- [General settings: account type and region](https://help.pricefy.io/settings-general/) - The General tab in Pricefy Settings sets your account type (Merchant or Brand) and your region — the language, country, and currency used across the app.
- [Competitors Discovery](https://help.pricefy.io/competitors-discovery/) - Competitors Discovery automatically finds competitors you don't know yet by scanning the web from your product codes, and alerts you when new ones are ready.
- [How often does Pricefy update competitor prices?](https://help.pricefy.io/how-often-pricefy-extract-prices-from-my-competitors/) - How often does Pricefy update competitor prices? It depends on your plan: once a day on Free and twice a day on paid plans.
- [How to restore an excluded competitor](https://help.pricefy.io/how-to-restore-archived-competitors/) - Restore an excluded competitor in Pricefy: filter the Competitors list by Excluded, then use Remove From Exclusion to bring it back.
- [For the same SKU, is it possible to add multiple competitor URLs?](https://help.pricefy.io/for-the-same-sku-is-it-possible-to-add-multiple-competitor-urls/) - Yes — in Pricefy you can match several competitor URLs to the same product (SKU), so you track every competitor selling it from one place.
- [Add-ons: extend your Pricefy plan](https://help.pricefy.io/account-add-ons/) - Add-ons are optional extras for any Pricefy plan — more monitored URLs, AI Automatch credits, the AI Assistant, or expert setup help.
- [Widget settings: your price-comparison widget](https://help.pricefy.io/settings-widget/) - The Widget tab configures Pricefy's on-site price-comparison widget — manage its API key, the domains it can run on, and preview how it looks.
- [Communication Preferences in Pricefy](https://help.pricefy.io/settings-communication-preferences/) - Communication Preferences controls which emails and notifications Pricefy sends you — toggle product, marketing, and mobile push notifications.
- [My Store settings: logo, name and URL](https://help.pricefy.io/settings-my-store/) - The My Store tab in Pricefy Settings holds your store identity: upload your logo and favicon and set your store name and public URL.
- [Alert Rules: manage your price alerts](https://help.pricefy.io/alert-rules/) - Alert Rules is where you create and manage the rules that trigger Pricefy alerts — enable, edit, or delete each rule from its card.
- [Alert History: track competitor changes](https://help.pricefy.io/alert-history/) - Alert History shows every competitor price and stock change Pricefy detected from your rules — filter by competitor and open the rule behind each one.
- [Reports: manage your scheduled exports](https://help.pricefy.io/reports-manage-scheduled-exports/) - Pricefy scheduled reports automatically export your data — run, pause, edit, or delete each report and get results by email or as a web file.
- [How to speed up your competitors listing page](https://help.pricefy.io/how-to-speed-up-your-competitors-listing-page/) - Keep your competitors listing page fast and focused: filter to Pending Approval suggestions, then approve the ones you want and delete the rest.
- [How to manually monitor a competitor URL](https://help.pricefy.io/how-to-monitor-your-competitor/) - Monitor a competitor URL in Pricefy: on Monitored URLs click Add URL, pick the matching catalog product, paste the competitor's product link and save.
- [How to add a new competitor](https://help.pricefy.io/how-to-add-a-new-competitor/) - Add a new competitor in Pricefy: search the competitor list or paste a product URL, and Pricefy's AI builds the price-extraction profile for you.
- [Repricing Preview: review suggested prices before applying them](https://help.pricefy.io/repricing-preview-review-suggested-prices-before-applying-them/) - Repricing Preview simulates your rules so you can review each product's suggested new price and apply it — to selected products or all at once.
- [How to Find and Fix “Orphan” Monitored URLs in Pricefy](https://help.pricefy.io/how-to-find-and-fix-orphan-monitored-urls-in-pricefy/) - When you monitor competitor product pages in Pricefy, each monitored URL is normally linked (matched) to one of your products in My Catalog. After a catalog import, some monitored URLs can become “orphaned” if the product they were linked to was not re-imported. This guide shows you how to quickly find those orphan monitored URLs
- [Switching from CSV Upload to Shopify Integration in Pricefy: What Happens to Your Existing Data?](https://help.pricefy.io/switching-from-csv-upload-to-shopify-integration-in-pricefy-what-happens-to-your-existing-data/) - Switching from CSV to Shopify in Pricefy replaces your previous import in the active catalog view. Pricefy identifies products only by SKU, so your work carries over smoothly only when Shopify imports the same SKUs. If SKUs don’t match (or items aren’t included), products and manual matches from the earlier import won’t automatically appear under the new one.
- [Platform Connection Error Due To Cloudflare Firewall](https://help.pricefy.io/platform-connection-error-due-to-cloudflare-firewall/) - Cloudflare WAF: allow Pricefy API Agents Pricefy’s API Agents run on AWS Lambda, so outbound IPs are not static. In Cloudflare, the most practical way to let Pricefy through is to create a WAF Custom Rule that matches Pricefy traffic by its User-Agent and then uses the Skip action to bypass the Cloudflare security features
- [Most Common Connection Errors On Magento](https://help.pricefy.io/most-common-connection-errors-on-magento/) - When connecting your Magento store to Pricefy for the first time, you may occasionally run into connection errors. These can happen for a variety of reasons. Below you’ll find a list of troubleshooting guides to help you identify the cause and fix the issue. If Cloudflare WAF is blocking requests from Pricefy, your Magento connection
- [How to connect your PrestaShop](https://help.pricefy.io/how-to-connect-your-prestashop/) - Please follow these steps to connect your PrestaShop store and import your products in Pricefy: 1) create your API KEY from Advance Paremeters > Webservice section. 2) Generate your new KEY and insert in description PRICEFY KEY just to remember why has been created. 3) Flag all proper permissions in order to let Pricefy reading
- [How to export repricing results](https://help.pricefy.io/how-to-export-repricing-results/) - You can export a rule's repricing results to an online file (or have them emailed) for analysis outside Pricefy. Turn on export for a ruleOpen the rule: Repricing → Repricing Rules → Edit.In Step 1 — General Settings, choose a Format: CSV, EXCEL, XML or JSON.Under Export, turn on Web File (and copy its URL)
- [How to Upload Your Product Feed](https://help.pricefy.io/how-to-upload-your-products-feed/) - The easiest way to import your products into Pricefy is by connecting your e-commerce platform directly. Our automated import process will handle everything for you. Alternatively, you can upload a CSV file. If your e-commerce platform is not yet supported by our API's quick import system, please upload your CSV file to a server and
- [How can I update my CSV Catalog with new, updated information?](https://help.pricefy.io/how-can-i-update-my-csv-catalog-with-new-updated-information/) - Pricefy’s CSV Catalog Import works like a full catalog refresh—each import is essentially a rebase of your entire catalog, not a partial patch. To update information, upload an updated CSV containing your full, current catalog each time.
- [What is Zikkio](https://help.pricefy.io/what-is-zikkio/) - Zikkio is the internal name of Pricefy’s API engine, the infrastructure layer that powers API-based interactions between Pricefy and ecommerce platforms. Accessible via zikkio.com, Zikkio operates as a scalable, cloud-native service designed to securely connect with customer websites and third-party platforms. It handles automated API calls and data requests required for Pricefy’s core functionalities—such as
- [How the MAP Infringement Monitoring Works](https://help.pricefy.io/how-the-map-infringement-monitoring-works/) - What is MAP Monitoring? Minimum Advertised Price (MAP) is the lowest price a retailer can publicly display for a product. While retailers can sell products at any price they choose, MAP agreements are in place to prevent price wars that can erode brand value and profits. MAP monitoring involves tracking online retailers to ensure they
- [How to connect your BigCommerce store to Pricefy](https://help.pricefy.io/how-to-connect-your-bigcommerce-store/) - 1) Register a new account here 2) Follow the onboarding steps, completing missing information fields with your data. 3) Choose 3 competitors you want to monitor using Pricefy (more competitors will be found automatically by Pricefy once you have connected your BigCommerce store) 4) Select the BigCommerce platform by clicking the correspondent logo 5) Insert
- [How to connect your Ecwid store](https://help.pricefy.io/how-to-connect-your-ecwid-store/) - Register a new account from this page https://dashboard.pricefy.io/register Follow the onboarding steps, completing missing information fields with your data. Choose 3 competitors you want to monitor using Pricefy Select the Ecwid platform by clicking on his logo Insert your store id and click on the "Connect now" button
- [Why I can't find my Magento attributes in feed settings?](https://help.pricefy.io/why-i-cant-find-my-magento-attributes-in-feed-settings/) - When you connect your Magento store Pricefy asks to your platform the attributes list, with come caveats. When Pricefy calls your Magento, it obtains the attributes listed only in the default attribute set. If your attribute is not available in the attributes list, 99% of the times is because is not inserted in the default
- [How to fix Prestashop repricing error on version 8.1.x](https://help.pricefy.io/how-to-fix-prestashop-repricing-error-on-version-8-1-x/) - If you are running a PrestaShop 8.1.x version and you are facing a repricing issue with Pricefy, the error is probably this https://github.com/PrestaShop/PrestaShop/issues/34199 Prestashop didn't solve it yet so the only way to fix it is to apply this patch described here https://github.com/PrestaShop/PrestaShop/issues/34199#issuecomment-1782910148

## Pages

- [Sample Page](https://help.pricefy.io/sample-page/) - This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I'm a bike messenger

## Categories

- [General Support](https://help.pricefy.io/category/general-support/)
- [Products Import](https://help.pricefy.io/category/products-import/)
- [Competitors](https://help.pricefy.io/category/competitors/)
- [Features](https://help.pricefy.io/category/features/)
- [Errors & Resolutions](https://help.pricefy.io/category/errors-resolutions/)
- [Getting Started](https://help.pricefy.io/category/getting-started/)
- [Brands](https://help.pricefy.io/category/brands/)
- [CSV](https://help.pricefy.io/category/products-import/csv-product-import/)